Kelps Window Cleaning — Frequently Asked Questions

Yes. We are proud to have been insured through American Family Insurance since we began our business in 1989.

Currently we accept only cash or check. Payment is expected upon completion of work unless other arrangements have been made in advance.

No. There is no contract required for window or gutter cleaning. However, due to the variables associated with snow storms, we do require a contract for snow removal.

The only time an appointment is needed is when we need to come inside your home, or if you have requested a specific date for work to be completed by. If you have a maintenance agreement with us, we will schedule your next service, arrive on the scheduled date, and perform the work requested.

Yes. We work all year, with the exception of gutter cleaning. Gutters which hold water can freeze over the winter and we must wait until they thaw completely before they can be cleaned. It is best to have us clean your gutters twice a year with our maintenance service.

It is common misbelief that windows will look bad if it rains right after they are cleaned. The truth is spots are caused by dust that collects on the glass in the weeks prior to it raining. Generally, if it rains within a few days after we have cleaned your windows, they will still look great.